Executive Services

A PREMIER CLERICAL SERVICES PROVIDER

Click Here To Schedule Your Free Consultation  (844) 780-2626

OFFICE CLERICAL SERVICES

Serving Central and Southern California

Executive Clerical Services can provide the following services for your business:

Day to Day Office Tasks

Answering Phones/Taking Messages

commercial janitorial services-Office support services

Office Support Services

Data Entry/Word Processing

Sorting, Organizing & Filing

Telemarketing

Administrative/Office Support

Copies/Fax/Mailings

Schedule Appointments

EXECUTIVE SERVICES CLIENT BENEFITS

To ensure optimum performance, Executive Services invests substantial resources in time management, research / development and employee training.  The result is a five step service program that is effective, efficient, and most importantly gives you the results you expect.

 

 

1.  PERSONALIZED SERVICE We are in the people business. Maintaining personal service means we are

there when you need us. Great service is not an accident – it is the result of detailed planning and attention to your needs. Our experience and ability to recognize your cornerstone of our commitment to provide you with personal service.. Personal Service with attention to details …      

2.  RESPONSIVENESS Our ability to respond to an emergency or a question is handled the same way – immediately. We recognize that response is paramount to our service capability and we take pride in the fact that we have built our business around being responsive to our clients needs..

3.  COST EFFICIENT Delivering a high quality service at a reasonable cost is what it’s all about in today’s highly competitive market. Executive Services has not only met this challenge, we continue to overcome it. Always an innovator, we were one of the first to introduce video training, wage premiums for meeting higher production goals, employee incentive programs and more efficient methods to increase productivity. With over 20 years of experience, we continue to refine our services to insure our clients receive the highest quality service available at an affordable price.

4.  TRAINED AND SUPERVISED PERSONNEL The heart of any organization lies within its people. In our industry, too often low paid workers result in untrained and unsupervised workers. You may have experienced that in other service companies. Executive Services has a different and often unique attitude about our personnel. We consider or employees our most valued asset. Our compensation package has resulted in exceptional performance and improved productivity. We recognize that properly well-maintained facilities for our clients.. Trained  …  Supervised  RESULTS:  Positive productive employees service your facility.

 

EXECUTIVE SERVICES MANAGEMENT TEAM

As a service driven organization our primary strengths are Leadership and Experience.  Managing to be both productive and innovative takes a team effort by the people leading the organization. Based in Riverside, California Executive Services is fortunate to have an experienced and proven management team.  Our goal is to simply save you money without sacrificing service or quality.  We offer a complete service system that encompasses all of your facility needs under one umbrella.  Our professional staff members are all uniformed and trained on each new account to ensure that we do not fall under the level of service that we guarantee our clients. We offer you friendly service, outstanding quality, and communication that is second to none.  We pride ourselves on being a progressive company and taking a proactive role when it comes to our environment and our employees.  By ensuring that we use the safest cleaning products and materials available, we will not only keep your work environment clean, but our planet safe as well.  We offer all of our employee’s part-time benefits and a living wage to ensure that we maintain a quality staff and low turnover. It is our policy to ensure that each client from the smallest to the largest receives the highest quality service available.  The bottom line… We simply do the job right the first time. “I guarantee it”

JIM FERRARO, PRESIDENT

  Mr. Ferraro began his career in the service industry in 1984 with a national transportation company.  During his career, Jim has held positions of responsibility including Vice President and Chief Operating Officer.   Jim’s current responsibilities include new business development, customer relations, operational services and strategic planning for a jferraroExecutive Services.  He oversees all aspects of day to day operations, customer service, safety, employee hiring, training, and staff development.   Jim attended the Bloomsburg University in Pennsylvania where he received a Bachelor of Science degree in Business Administration.  He has more recently attended the University of Phoenix where he completed his MBA degraa. Jim continues to further his education on effective management, training and communication skills, labor relations, non-union management, media communication and other related topics.

CARLOS QUIROZ:  OPERATIONS MANAGER – VENTURA COUNTY

  Mr. Quiroz serves as the Operations Manager in the Ventura County market.  Carlos is responsible for the supervision of our Operations and Quality Control Departments for our Ventura County area clients.  Carlos has been in the janitorial industry for over 25 years and has worked throughout Southern California supervising both day-porter and janitorial services. Carlos is a certified floor care specialist and provides nightly supervision to our floor care teams.

RJ STORM-LARSEN – OPERATIONS MANAGER – CENTRAL COAST

  RJ serves as the Operations Manager in the Central Coast market.  RJ is responsible for the supervision of our Operations and Quality Control Departments. RJ is a graduate of Cal State Monterrey Bay has many years of experience in the quality control field, carpet & window cleaning and equipment maintenance. RJ has been with Executive Services since 2015. RJ is a proven professional that will provide the highest quality of service while handling multiple tasks simultaneously.  He is a detailed individual with highly effective organizational skills.

 CHRISTIAN FERRARO- OPERATIONS MANAGER – INLAND EMPIRE

  Christian joined Executive Services as a full-time employee in January 2016 after graduating with a BS degree in Finance from Chico State University. During is four years in college Christian worked for Executive Services each summer learning the business from the ground up. Christian has performed nightly cleaning services, carpet and hard floor services and window cleaning. Christian continues to expand his knowledge of the janitorial industry via his ongoing management of the Riverside location and will be working with the Inland Empire clients.

DEBRA A. BLAKE, CHIEF FINANCIAL OFFICER

  Ms. Blake brings over 20 years of financial information processing and reporting to the organization. Debbie is accountable for all the financial responsibilities of the organization including accounts payable and accounts receivable, employee payroll and monthly financial reporting and corporate tax reporting. Debbie has earned her Bachelor of Science degree in Accounting and has worked in both the private and public accounting sector. Debbie is a very outgoing, sociable person with the highest level of professional integrity. She is also very active within the local community and involved in many different organizations.

FOR YOUR INFORMATION …

INSURANCE – Executive Services carries full General Liability Insurance and Automobile Insurance for all Company owned vehicles. Upon request we will provide evidence of insurance for your files. American States Insurance Company is our General Liability Insurance and Mercury Casualty Company is our Commercial Auto insurance carrier.

WORKERS COMPENSATION – All employees are fully covered by workers compensation insurance as required by law. Upon coverage.

PAYMENT TERMS – In order to keep maintaining our competitive pricing all billing is billed at the beginning of the month for that months service. Terms are Net 30 with discount of 1% net 10. Interest is charged at 1.5% monthly on the outstanding balance on accounts over 30 days.

ACCESS KEYS – We require three sets of keys to all areas we need to access to perform our services. One set is for our regular work crew assigned to your account, one set is for the supervisor assigned to your account, and one set is for our office. We do not wish to make duplicate keys. For your security, we ask that you provide all keys necessary to perform our tasks.

EXTRA SERVICES – If needed, we are happy to provide services beyond the contract specifications. Any time a request for extra work is required we will always provide a quote prior to commencing any extra work to insure this has proper approval.

“ A PREMIER CLERICAL SERVICES PROVIDER ”

Additional facility services available upon request

To set up an appointment with one of our managers, please contact us at (844) 780-2626 or simply email us.